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SOLVED

prevent an email being sent when claiming a task

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Level 1

Using the assign task component in WorkBench ES, we initially assign a task to a group rather than an individual. We would like to continue sending the initial email when entering in a task. We would like to stop the email being sent to the user that claims the item. This is because the user needs to click a single button to process the task. By the time they receive the email, they have already processed the item. Any suggestions would be appreciated. - Thank you

1 Accepted Solution

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Correct answer by
Level 10

Which notification types have you enabled in adminui (under Home/Services/Process Management ES2/ Server Settings/Task Notification)?

Jasmin

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2 Replies

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Correct answer by
Level 10

Which notification types have you enabled in adminui (under Home/Services/Process Management ES2/ Server Settings/Task Notification)?

Jasmin

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Level 8

Hi,

We got the same issue of getting email when the user claim the task which is confusing the user.

I saw the issue is corrected/fixed or is helpful, can you please share on how you got it corrected.

We are still using ES with SP3. We have enabled the Group - Task Assignment and Task Assignment.

Thanks,

Han Dao