Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Please HELP!!Getting booted out of Livecycle

Avatar

Level 1

I have been using the alt key to help "nudge" items into place.  In the current document I am working on, everytime I try to use the alt key, I get kicked out of livecycle.  I don't get an error message, just a popup box that says "Adobe LiveCycle Designer ES has encountered a problem and needs to close.  We are sorry for the inconvenience."  I tried re-saving an re-naming my form, but it is still doing the same thing.

I cannot reinstall adobe/adobe livecycle without going through our IT department.  Is there anything that I could try on my own to resolve the problem?

Any help would be appreciated!!

2 Replies

Avatar

Level 10

Do you have this problem just when you work with one specific file or in general?

Avatar

Level 1

It was happening with one file.  I think I may have figured it out.  My snap to grid was on and I think that when I used the Alt key it was conflicting with this. I turned my snap to grid off and I seem to be able to use the Alt key. THANK YOU so much for taking the time to try to help with my question.