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Photoshop Coversion error...

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Former Community Member

I converted psd(photoshop) to pdf with pdf generate es's watched folder.

But, I met this log with error.

I already installed photoshop cs2 version and adobe 9 extended.

and, watched folder setting, and, system variables, Photoshop_PATH, too.

What's wrong ?

Plz, help me.....

2009-04-16 12:19:54,343 INFO  [com.adobe.native2pdf.bmc.COMConverter] ALC-PDG-001-001-Begin processing job : C:\Adobe\LiveCycle8.2\Temp\pdfg-LiveCycle_Inzisoft\08\8bb3-d29bba-a2e9b1-f1ddf9-b7cc70-4aa5fe\Carpet.psd
2009-04-16 12:20:23,343 INFO  [org.apache.struts.tiles.TilesRequestProcessor] Tiles definition factory found for request processor ''.
2009-04-16 12:20:28,750 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-016-Carpet.psd: Job Type: Convert to PDF
2009-04-16 12:20:28,750 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-027-Carpet.psd: Job Completion Status: Succeeded
2009-04-16 12:20:28,765 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-Carpet.psd: Time Job Completed: 4/16/09 12:20 PM
2009-04-16 12:20:28,765 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-Carpet.psd: Time of Job Execution: 39,766 ms
2009-04-16 12:20:28,828 INFO  [com.adobe.idp.dsc.provider.service.file.write.impl.FileResultHandlerImpl] Save Results : Delete the stage file----C:\PDFGen_Dir\stage\Wx96fad15b7a3ecb8cb8a4bb4d\Carpet.psdas preserve was off
2009-04-16 12:21:05,796 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =Doors.dng27903d-aaef91-d832b1-6a8ebd-e89ed8-6c09d8
2009-04-16 12:21:05,875 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-Doors.dng: Time Job Submitted: 4/16/09 12:21 PM
2009-04-16 12:21:05,875 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-Doors.dng: Job Completion Status: Failed
2009-04-16 12:21:05,875 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-Doors.dng: Time Job Completed: 4/16/09 12:21 PM
2009-04-16 12:21:05,875 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-Doors.dng: Time of Job Execution: 0 ms
2009-04-16 12:21:07,125 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-001-015-This file type is not supported.
2009-04-16 12:21:07,156 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)
at sun.reflect.GeneratedMethodAccessor639.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)
at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy270.doBMT(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
Caused by: ALC-PDG-1015-000: com.adobe.livecycle.generatepdf.client.FileFormatNotSupportedException: ALC-PDG-001-015-This file type is not supported.
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:497)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
... 73 more
2009-04-16 12:21:15,562 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =DVDMenu.psd0a4ca8-2cd2c0-cc2766-57617b-85541d-cab129
2009-04-16 12:21:15,578 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-DVDMenu.psd: Time Job Submitted: 4/16/09 12:21 PM
2009-04-16 12:21:15,578 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-DVDMenu.psd: PDF Settings Used: #PDFGJobOption 40675
2009-04-16 12:21:15,578 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-DVDMenu.psd: Security Settings Used: No Security
2009-04-16 12:21:15,593 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-DVDMenu.psd: FileType Settings Used: Standard
2009-04-16 12:21:15,593 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-DVDMenu.psd: Job Submitted by User: administrator
2009-04-16 12:21:15,593 INFO  [com.adobe.native2pdf.bmc.COMConverter] ALC-PDG-001-001-Begin processing job : C:\Adobe\LiveCycle8.2\Temp\pdfg-LiveCycle_Inzisoft\d0\df34-2c9b6e-03b246-b3d711-40f2c0-2f5f16\DVDMenu.psd
2009-04-16 12:25:49,625 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-DVDMenu.psd: Job Completion Status: Failed
2009-04-16 12:25:49,625 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-DVDMenu.psd: Time Job Completed: 4/16/09 12:25 PM
2009-04-16 12:25:49,625 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-DVDMenu.psd: Time of Job Execution: 274,047 ms
2009-04-16 12:25:49,625 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-010-The conversion has timed out.
2009-04-16 12:25:49,640 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)
at sun.reflect.GeneratedMethodAccessor639.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)
at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy270.doBMT(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
Caused by: ALC-PDG-10010-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-010-The conversion has timed out.
at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
... 73 more

2 Replies

Avatar

Level 2

I'm unclear whether you ever succeeded in converting files to PDF. The log you included showed that you attempted to convert 3 separate files:

  • Carpet.psd (converted successfully)
  • Doors.dng (failed to convert because the dng file format is not supported)
  • DVDMenu.psd (failed to convert because the conversion took too long)

Was PDFGenerator able to convert Carpet.psd to PDF?

Re DVDMenu.psd conversion failure, the default Server Conversion Timeout is 270 seconds. Try increasing the timeout value. If you are submitting your conversion jobs by using the LiveCycle Administration Console web pages for PDF Generator, then you can change the timeout in the Create PDF dialog. Unfortunately, I can't remember how to change the Timeout when submitting from a Watched Folder endpoint. I'll research this and get back to you.

Here is the documentation on the timeout:

Server Conversion Timeout: The maximum job conversion timeout (in seconds) for the Generate PDF service and the Distiller service. This setting limits the maximum conversion timeout that can be specified in the config.xml file and in the LiveCycle Administration Console pages for PDF Generator ES. The default value is 270.

PDF Generator can't convert dng files.

Avatar

Level 2

You set the Server Conversion Timeout value during post-deployment configuration activities, as described in Installing and Deploying LiveCycle ES on a Single Server. You can find this guide on the LiveCycle documentation web site Adobe LiveCycle ES Update 1 resources web site.

WRT the Digital Negative file format (dng), Photoshop CS4 introduced support for dng files. The Generate PDF service uses native applications to convert native file formats to PDF. In particular, it uses Photoshop CS2 to convert psd files. Generate PDF does not support CS3 or CS4, so Generate PDF cannot convert dng files.