PDFG IPP Printer install in 64-bit Server

[Former Community Member]

I have an issue trying to install the PDFG IPP printer driver on a Win2008 server (Jboss turn-key). We even tried to save the install.jnlp and run javaws on a command line.

When we use the "click here" link in adminui/Home > Services >LiveCycle PDF Generator ES2 > PDF Generator Network Printer

we get the following error:

Could not find the main class:

com.adobe.livecycle.pdfg.ipp.gui.IPPGui. Program will exit.

The printer installation works fine on 32-bit server and on (XP) workstations.

Has anybody seen this behaviour?

Could it be a 64-bit issue?

[Saurabh_Agrawa1]

This is a known issue with Windows 64-bit.

As a workaround, you can install PDFG IPP Printer by following these steps:

1. Go to Control Panel > Hardware > Devices and Printers

2. Click on Add a printer to start the "Add Printer Wizard".

3. Choose the second option - Add a network, wireless or Bluetooth printer

4. Click on The printer I want isn't installed

5. Select a shared printer by name. Type in the following URL : http://localhost:8080/pdfg-ipp/printer

6. You'll be asked for PDFG credentials (username / password) to access the printer

7. On the next screen, select any PostScript printer driver.

8. Done! You should see a dialog confirming that you've successfully installed the printer.