PDF Preview Greyed Out



I recently upgraded to Acrobat XI pro and was able to obtain a  copy of LifeCycle Designer ES4 which I installed because I have foms that were created in Acrobat 9 Pro.    However, the abiity to preview PDF is greyed out and while I've looked online for a simple solution, I haven't yet found an answer.  I did a "repair" on both programs but nothing changed.   Before I uninstall and re-install, I'd like to know more about the issue and what to do about it.  I have the PDF reader enabled as an add-on in IE11.


B. Berkov 

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