Expand my Community achievements bar.

pdf form crashes browser

Avatar

Level 1

i created a pdf form in adobe live cycle designer and when i  click the link to the pdf on my website, the browser crashes. I then have to ctrl+alt+delete to end task and then a window pops up saying "xml parsing error: unclosed token (error code 5), line 5259, column 2 of file". Another one comes up after this saying "xml parsing code error: no element found (error code 3), line 1, column 1 of file"

The weird thing is if i right click the link and "save link as" the pdf will download to my computer with no problems.

Anyone know what's going on here??

4 Replies

Avatar

Level 10

Hi,

Open Acrobat and go to the preferences / internet. Check that the "Display in Browser" is checked.

Hope that works,

N.

Avatar

Level 1

the box was checked... this doesn't seem to be the problem....anyone?

Avatar

Former Community Member

What browser make and version are you using?  Does is happen in both Internet Explorer and FireFox on various versions?

Regards

Steve

Avatar

Level 1

i am using the latest version of firefox. i just tried it in IE and it still crashed.