Expand my Community achievements bar.

Dive into Adobe Summit 2024! Explore curated list of AEM sessions & labs, register, connect with experts, ask questions, engage, and share insights. Don't miss the excitement.

Paper Type Setting does not Correspond to PDF Output

Avatar

Level 1

I need to design a print form with custom paper type (desired paper dimensions are 224mm x 318mm) and print it using a separate printed tray. For that purpose I followed the steps described in chapter "Adding new paper types to the Designer.xdc file" in LiveCycle help:

http://livedocs.adobe.com/livecycle/8.2/wb_help/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Workbe...

  1. Opened Designer.xdc on my PC by using a line editor or XML-capable editor
  2. In the deviceInfo element under the Medium heading added a medium element for desired paper type "MyPaperType" (<medium stock="MyPaperType" short="224mm" long="318mm"/>)
  3. Made the necessary customizing on ADS side (not really important for this message)

After restarting the Designer I got new paper type "MyPaperType" available from dropdown list and set it for my Master Page. As the result, on “Design View” or “Master Pages” tabs the generated page has correct size for "MyPaperType" paper type (224mm x 318mm). However, on PDF Preview I always get the page with size 21,587cm x 27,937cm which is equivalent to paper type "Default".

In case I set paper type to "Custom" and define the desired page size manually, I get correct output size on both “Design View” and PDF preview. However, this option is not acceptable as I need to distinguish between printer trays based on paper type.

I would appreciate any advice or support on that problem.

Thank you.

Best regards,

Maksim Radziuk

2 Replies

Avatar

Former Community Member

Hi Maksim,

I have similar requirement in which I need to define a paper tray for my forms.

Could you please guide me on how to achieve this.

Regards

Neha

Avatar

Former Community Member

Hi Maksim,

I am facing a similar issue. Could you please let me know the steps.

In designer print preview my form looks ok...but as soon as I see through my application there is some distortion.

Could you please help me with this.

Regards

Neha