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Null REX Error with layered PDF

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Level 1

Hi All,,

We're receiving an ReaderExtensionsException on a call to applyUsageRights():

java.lang.NullPointerException
        at com.amcolor.colorvue.ImageConverterBrowser.setStatus(ImageConverterBrowser.java:173)
        at com.amcolor.colorvue.ImageConverterBrowser.logError(ImageConverterBrowser.java:166)
        at com.amcolor.colorvue.ImageConverterBrowser.convert(ImageConverterBrowser.java:146)
        at com.amcolor.colorvue.ImgConverterImplementor.convertBrowser(ImgConverterImplementor.java:57)
        at com.amcolor.colorvue.ImgConverterImplementor.convertBrowser(ImgConverterImplementor.java:49)
        at org.apache.jsp.image_005fadmin_jsp._jspService(image_005fadmin_jsp.java:111)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
        at java.lang.Thread.run(Thread.java:619)

  when we send a layered pdf to our livecycle server (v8.2). All other pdfs are reader enabled properly. I haven't seen anything documented on layered pdfs.

Thanks,

Rich

1 Reply

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Employee

Could you attach the document (if possible)?