Not able to seach users while creating new policy

[tsharang]

I have installed LiveCycle ES2 Rights Management and Extesion for Micorsoft office.

I can create a policy with user 'x' which gives rights to 'Document Publisher' .

Once document is secured using Micorsoft word I can open same document by passing user credentials for user 'x'.

However while creating policy I am not able to search users to add different users in the list.

The 'Add' button from search UI while creating policy is always disabled. Also I am not able to do 'Advanced Search'

Using IE8 on Windows XP 32 bit. Server is installed on  Windows Server 2008 64 bit.

[Former Community Member · Accepted solution]

You need to add the "domain" that contains the users that you wish to search (add to a policy) to the "Visible Users and Groups" configuration for the policy set that contains the policy.

Login to the LiveCycle Admin UI and select Services > LiveCycle Rights Management ES2 > Policies > policy set name > Visible Users and Groups

Regards

Steve