No Reader Extensions Credentials were loaded.

[Former Community Member]

Hi

I have  installed  LC ES2  (ver 9 ) using Express Mode  on top  of JBOSS server.

When I am trying to   log in to http://localhost:8080/ReaderExtensions/  I am getting error like

" No Reader Extensions Credentials were  loaded  , Contact your administrator".

Please let  me  know that way how to get rid of the  this error . 

Thanks

Praveen

[Santosh_Nangunoori]

Hi Praveen,

As the message says.. It occurs when there are no Reader Extension credentials avaialable on LC server.

Steps to get rid of this:

Log on to LC adminui "http://<host>:<port>/adminui"

Navigate to Home > Settings > TrustStore Management > Local credentials

Import a Reader Extension credential (set truststore type as " Reader Extensions Credential")

Now log on to ReaderExtension web UI "http://<host>:<port>/ReaderExtensions" ... now you will not see any error being thrown.

/Santosh/

[Former Community Member]

Hi Santhosh,

Thanks for   your reply.

On  the way of doing things, i need to  upload Credentail file right, but am not sure  where it is and  would you  tell me how to create this credentail file  ?,

Thanks

Praveen

[Santosh_Nangunoori · Accepted solution]

Praveen,

You can download a trial RE credential from "http://www.adobe.com/go/reader_ext_cert"

HTH

/Santosh/

[sarosh_dabhoiwa]

Hi Santosh,

I downloaded the file, and when I am trying to import the credentials for the Reader Exntensions Credential, with an Alias and Credential file as downloaded from your reply, it gives me messages

No password is defined, and if I enter some temp password it gives me error message

MacData.MacData: MAC Verification failed -- PKCS #12 contents cannot be read or decoded(error code bin: 259, hex: 0x103)

So what password should I enter here.

Thanks for your help.

Regards

Sarosh

[sarosh_dabhoiwa]

I found the password. Password was in the text file with the download.

Thanks
Sarosh