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Multiple recipient livecycle form using javascript in it to attach a pdf, external recipients get MIME formatted email.

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Former Community Member

The livecycle designed form has javascript to send the form to 4 recipients.  The form worked fine until the mail domain was hosted by gmail (uses TLS, port 587).  Now recipients get a MIME email, not the attached PDF.  Old versions of the form pre-sept 29 work fine.  If we change the form or copy it, it does not work.  If we use a different smtp server to test, it works fine, all 4 recipients get the pdf.  Any advice is much appreciated!  I'd say gmail is the problem, but then why do old forms work fine still through gmail?

the setup is Adobe Livecycle Designer ES4, Adobe Acrobat XI, Outlook 2007, gmail hosted company domain (ex. yourdomain.com), using SMTP port 587 TLS, javascript in the email to declare a PDF, and a button to run the javascript (not a submit button, the javascript does the submit action).

problem looks like this:

 

EARLY WORKS - PHASE 5, PILING - Change Order 888 

Date: Fri, 9 Jan 2015 13:08:55 -0600 

Message-ID: <002e01d02c3f$b802fdf0$2808f9d0$@ca> 


MIME-Version: 1.0 


Content-Type: multipart/mixed; 

                boundary="----=_NextPart_000_002F_01D02C0D.6D688DF0"

 

X-Mailer: Microsoft Office Outlook 12.0 

Thread-Index: AdAsP5IQYfLzQOmBQKGrI/ckRv3akg==

Content-Language: en-ca


This is a multi-part message in MIME format.

------=_NextPart_000_002F_01D02C0D.6D688DF0

Content-Type: text/plain;

     charset="us-ascii"

 

Content-Transfer-Encoding: 7bit

   

The contract has been adjusted by Change Order attached. Please retain copy

for your file records. No hardcopy will be issued by mail.

 

------=_NextPart_000_002F_01D02C0D.6D688DF0

Content-Type: application/pdf;

                 name="2785-5 Change Order TEST-Jeff-888.pdf"

  Content-Transfer-Encoding: base64

  Content-Disposition: attachment;

                  filename="2785-5 Change Order TEST-Jeff-888.pdf"

 

JVBERi0xLjcNJeLjz9MNCjI1NiAwIG9iag08PC9MaW5lYXJpemVkIDEvTCAxMDc2MTkyL08gMjYx

  L0UgMTA1MjQ1Ni9OIDEvVCAxMDc1ODI1L0ggWyA3MTQgMzI5XT4   etc... 

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