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Merged data in spreadsheet sometimes shows only file names

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Please help or redirect me.

I put all the returned PDF form xml files in the same folder with the original PDF form. Using the Acrobat 9 Pro command Merge Data Files into Spreadsheet..., I use "Add Files," to select all the returned xml files, and save them as CVS and click to view the results. Sometimes I see the actual data in the spreadsheet, and other times I see only the selected filenames in the first column.

Thanks for any help,

George

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