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Merge Form Data to Spreadsheet Problem

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Level 9

I have always been able to export Livecycle form data to a spreadsheet using Acrobat. Now that my version has been updated from version 10.0.0 to 10.1.9, when i export the data, I get a column of gliberish instead of the form data. I tried another employees computer that has not been updated to 10.1.9 and is still at 10.0.0 and the same files exported correctly. The Acrobat update stopped this process from working and they do not leave any method for me to back up to the previous version. Has anyone lse experinced same problem? Is there a fix or workaround for this?

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