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LiveCycle preview uses PowerPDF instead of Acrobat

penserv
Level 1
Level 1

When I'm working in Adobe LiveCycle and click the preview tab to preview the PDF I'm working on, it launches in PowerPDF instead of Acrobat, which I wouldn't mind if it didn't take significantly longer to preview. I have my default program for PDF files set to Acrobat, so I'm not sure what to do to fix this. I'm on Windows 7 64bit, LiveCycle Designer ES2, Acrobat X and PowerPDF 1.0.

5 Replies
radzmar
Level 10
Level 10

Hi,

try to register Acrobat as default PDF viewer again.

Close Designer, open Acrobat.

Goto Edit > Preferences > General and click on Select Default PDF Handler.

Select Acrobat and conform with Apply.

DefaultPDFHandler.png

penserv
Level 1
Level 1

Didn't work, PowerPDF still opening when preview tab is selected.

radzmar
Level 10
Level 10

I don't know PowerPDF but you should ensure that your browser will use the Adobe Reader Plugin for viewing PDF's online because Designer's preview is using such Plugin.

jnicholas330
Level 7
Level 7

Make sure PDFs opened in Internet Explorer open with Acrobat, as IE's settings determine the viewer in Designer.

SI_MSD7
Level 6
Level 6

@ radzmar

Thanks, that helped. My situation was that Adobe Acrobat Reader DC was being used by Designer via the Preview tab instead of Adobe Acrobat XI. I understand this was because the system saw Adobe Reader DC as a higher version over Acrobat XI, but I didn't know how to switch it back to Acrobat.