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LiveCycle not showing Word Redlines

DMoo31415
Level 1
Level 1

We use LiveCycle to publish MS Word, Excel (2007) and other documents into PDF in our PDM system.

However, I'm not seeing Tracked Changes redlines coming through when being converted.

  • If I open the document in Word, I see the redlines (normal.dotm).
  • If I use Word to print to a "PDF Printer" I see the redlines.
  • If I use LiveCycle to convert the document I don't see redlines.
  • If I right-Click the Word Document and "Convert to PDF", I don't see the redlines.

Yes, I chose the LiveCycle option for "Preserve document markup in Adobe PDF":

Any help would be great.

Thanks.

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