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LiveCycle not publishing my comments


Level 1

Hi LiveCycle Gurus,

I've been having this problem for the past few days and my IT guy has tried everything to no success.

After I make comments to a document, I click the "Publish Comments" button, the button with a picture of a computer/server and a green check ("green donut") just spins forever! 

Oh, this might help, I am running:

  • Adobe Professional 9.1
  • IE 7

The IT guy un-installed Adobe Pro and re-installed it, cleared out some tracker files, made a few Windows Register changes, and Adobe Pro changes, (Edit >> Preferences)

If you've seen this before or know of a fix, please let me know!  You will be my LiveCycle Hero!



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