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Livecycle forms blank after user fills in information and saves

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erins31133389
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erins31133389
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08-01-2016

I have created a number of fillable forms in Adobe Livecycle with the goal of having the user fill in the form and save a copy with the filled in content.  However, the content that the user is filling in is not saving.  I have tried saving the form as a Reader Extendable version, but the forms still lose whatever content the user entered when they are reopened.  I am using Livecycle ES4 if that helps... Thoughts?

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alassir
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08-01-2016

Hi erins31133389

which version of Acrobat do you use to enable Reader Extension on the form?

Regards

Dietmar