Live Cycle - ES4 (and 2) stops working

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Pohlschroder

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Pohlschroder

Pohlschroder

15-04-2017

Since day or two, when I click preview PDF Adobe LiveCycle stops working. It shuts down with the message as shown here below.

1180977_pastedImage_0.png

As far as I know I have not changed/ installed/ updated anything....Anyone with a solution/ Idea....? It would help enormously. 

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Pohlschroder

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Pohlschroder

Pohlschroder

19-04-2017

PDFGuru,

It had indeed something to do with Acrobat....

I have X and recently DC is released...What i did was, install DC reader and replace this as the standard (instead of X)...

And voila...it is working again...

Many thanks for the tip....

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PDFGuru

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PDFGuru

PDFGuru

19-04-2017

1. Check which version of Adobe Reader and Acrobat do you have. The PDF Preview in Live Cycle is generated by Reader or Acrobat.

2. Try disabling the Protected Mode. Protected View feature for PDFs (Windows), Adobe Reader