LifeCycle pdf Form Created - email button problem, windows rights

[Former Community Member]

I am currently struggling to roll out a form that allows users to email their data back to a recipient.  I have over come the common issues about the type of email button and enabling extended features.  The problem I have falls down to Windows User Rights, if I am an administrator on the computer I can email the form without problems.  But logged in as a normal user the button does nothing, no error, no indication.

The user are using adobe reader 9.3.

Thanks in advanced.

[Former Community Member]

You might want to check the virus scan software and ensure that it will allow programmatic access to the mail client on the machine. We use McCaffee and here is the screen shot that shows the restrcition.