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LCCS is recording, but it was not playing

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Level 1

Hi,

For the first time recording has been played which i had recorded previously. Then i refreshed the page (or) executed a same application then it was not playing which i have recorded.
     I am not understanding what's going on.

LCCS is recording the conference in my webdav server.

But I'm having problems to reproduce the recorded session, using the Playback sample,
The log as follows:

Tue Jan 18 15:53:42 GMT+0530 2011    LCCS SDK Version : 1.3.0    Player Version : WIN 10,1,102,64

15:53:42 GMT+0530    requestInfo https://na2.connectnow.acrobat.com/thresholdsoft/devcenter/?glt=g:playback&mode=xml&x=0.041551630012...

15:53:44 GMT+0530    #TicketService# ticket received: 1nqetzeqxv6em

15:53:44 GMT+0530    Getting FMS at https://na2.connectnow.acrobat.com/fms?ticket=1nqetzeqxv6em&playback=123, attempt #1/3

15:53:45 GMT+0530    result: <fms>

  <origin>fms6.acrobat.com</origin>

  <proto_ports>rtmps:443</proto_ports>

  <retry_attempts>2</retry_attempts>

</fms>

15:53:45 GMT+0530    protocols: [object ProtocolPortPair]

15:53:45 GMT+0530    [attempt 1 of 2] Connecting to 0/0: rtmps://fms6.acrobat.com/playback/na2-sdk-d81b9250-6d09-47b4-8334-8b6b23b81c42/devcenter/123 #startProtosConnect#

15:53:47 GMT+0530    tempNetStatusHandler 0/1,NetConnection.Connect.Success

15:53:47 GMT+0530    isTunneling? false

15:53:47 GMT+0530    is using RTMPS? true

15:53:47 GMT+0530    #SessionManagerPlayback 4463 fms connected: [Event type="connected" bubbles=false cancelable=false eventPhase=2]

15:53:47 GMT+0530    #SessionManagerPlayback 4465 ======= onConnected: play __PacingStream

Here the server stops the request. I don't know what happend exactly.

And I don't know what to do to play the recorded file etc.
Anyone can help me?
Thanks in advance.

2 Replies

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Former Community Member

Hey there

Did you check the file size of the playbacks?  Are they correct?  I had an issue re. the file size because of the rtmfp protocol and had to explicitly set this to achieve recordings and then the playbacks worked fine...

Thanks


Marc

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Level 1

I have to record for more than 60 seconds before the video shows up in playback, the audio is still not working. Will try explicitly setting the protocol and try again.