I have a form created in Adobe Live Cycle Designer ES4 with extended rights leveraged in Acrobat Pro 11. The form uses an array to store a number of e-mail addresses. When a user selects a name in another field the e-mail address is ‘subtracted’ from the array and the e-mail is created so that it is sent ‘To’ that individual and cc’d to the remainder of the e-mail addresses in the array. The array format is var ListAddr = new Array("email@example.com", "firstname.lastname@example.org", email@example.com)
The whole thing works very well so long as Adobe Reader 11 is used: e-mail addresses appear in Outlook with a semi-colon between the addresses. The e-mail clients used by those completing the form are either Outlook 2007 or Outlook 2010.
Eventually users will migrate to Adobe Reader DC so I have been testing the form in Reader DC in advance and am met with the message:
“Microsoft Office Outlook does not recognize “,”…”
A Google search revealed that this issue can be rectified by going to Outlook Tools -> Options -> Preferences -> E-mail options -> Advanced e-mail options and checking the box for “Allow comma as address separator”. Unfortunately doing this makes no difference. The message still appears.