Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

LC crash on save - cannot recover form

Avatar

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
Drew_RCM
Level 1

14-08-2012

I had almost completed a 12-page form, created using LiveCycle Designer ES2, when LC crashed as I was trying to save the form.  Upon navigating back to the document it shows as being 0 kb and an "Invalid PDF file".

I had been saving after finishing each page of the form, and have put many hours in to this project.  The document had been saved to a network server, and LAN Admin are trying to recover a partial backup for me; however there is no expectation to recover the last 3 pages I completed this morning.

Has anyone else had this problem?  Other than saving forms in multiple places, is there any way to avoid this in the future?  Is there a TMP file directory I can designate on my local computer where I can recover from such disastrous occurrences in the future?

Thanks

Accepted Solutions (0)

Answers (4)

Answers (4)

Avatar

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
Drew_RCM
Level 1

12-09-2012

I never found out why this happened.  I now save each form I am working on in LiveCycle in two different locations, one on the server and one local.  It's a bit of a nuisance to Save then Save As, but I use shortcuts to make it a bit easier.  And it's not nearly as frustrating as losing hours worth of work.

It would be nice to know why such a disastrous crash can happen, but that seems like a developer-level issue to me.  Way above my pay grade. 

Avatar

Avatar
Level 1
MNJess1974
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile

Avatar
Level 1
MNJess1974
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile
MNJess1974
Level 1

12-09-2012

This has happened twice to me in the last 2 days - on the same form (the one I had to start over on!), at the same place (bottom of the first page).  Any thoughts on why this is happening?

Avatar

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
Drew_RCM
Level 1

Like

1 like

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
Drew_RCM
Level 1

15-08-2012

The only TMP file I eventually found was also 0 kb.  Thanks for the filepath to the temp directory though.

LAN Admin did manage to restore a partial backup, but I still lost about 2 hours worth of work.  Now I am saving the form in 3 different locations every time I complete a section.

Avatar

Avatar
Coach
MVP
radzmar
MVP

Likes

395 likes

Total Posts

2,686 posts

Correct Reply

491 solutions
Top badges earned
Coach
Ignite 3
Ignite 1
Validate 1
Give Back 50
View profile

Avatar
Coach
MVP
radzmar
MVP

Likes

395 likes

Total Posts

2,686 posts

Correct Reply

491 solutions
Top badges earned
Coach
Ignite 3
Ignite 1
Validate 1
Give Back 50
View profile
radzmar
MVP

15-08-2012

Hi,

did you check your temp directory?

It's located under C:\Users\YourUserName\AppData\Local\Temp