Japanese Language Support Package Error

[Former Community Member]

Good morning,

I am getting the following error when users with Adobe Reader try to open a form created in Livecycle. The default is locale for the form and would be greatful for any assistance.

Thanks

Steve

[Cameo_Skager]

Can anyone answer this question? I am getting the same error. Thank you!

[Jono_Moore]

You get this if using any odd characters in the upper ranges of the character set.

I ran into it recently using en- and em-spaces, also had it a while back using some symbols.

If you print the pdf to a new pdf you can use the Acrobat preflight tool to track down the problem characters.

[Former Community Member]

Same here. We resolved the issue by tracking down the object causing the warning (removing, testing, removing, testing). It turns out it was a text object whose text was pasted from Indesign - somehow a BELL-character snuck in there).

[brothernoah1]

Dealt with this today.

It seems to have something to do with the Myriad Pro font and pasting text from another application. I am working with LiveCycle and ran into this today.

1.) Using Myriad Pro

2.) Created Form In LiveCycle Designer

3.) Reviewed Printed Form in Acrobat (Properties)

4.) Noticed a Kobuki type word in my font list

5.) Re-opened form in livecycle and replaced font with Calibri (Seems to match) in main text area.

6.) Kobuki font is removed and no more errors.

Hope it helps!