Issues with fonts/populating form in Livecycle Design

michaelc9477804 20-12-2017

Hello,

I recently purchased Livecycle Design after my copy of Adobe Acrobat Pro DC informed me that in order to edit some populated PDFs I had (specifically the font), I had to purchase Livecycle. I did this, and I've come across a few issues.

1) I am missing the fonts on this computer that the form used (it's an IRS 1095-C form.) Here are screenshots of the missing fonts: https://i.imgur.com/RvWKkEw.png and https://i.imgur.com/CKFq6gn.png Will purchasing the fonts listed here resolve the missing font issue? I'm pretty certain this is the case, but I wanted to be sure.

2) In the interim, I replaced the missing fonts with Arial in order to view the form: https://i.imgur.com/9dTN08x.png However, when I go to the PDF Preview tab, I get a form that I believe is populated with the Wingding font: https://i.imgur.com/FRWpiMj.png I am unsure why this is happening, as the form has been replaced with Arial, so I am worried that if I even purchase the missing fonts listed above, it will still show up in Wingding/gibberish.

3) Finally, in the PDF Preview, the document's fields are blank. In the original PDF, the fields are filled out. My goal is to edit the font size of the City, State, and Zip fields of the form, as they were too large in the original document (but the font was uneditable in Acrobat Pro DC.) How can I change the font in Livecycle and ensure the changes are reflected in the original PDF's populated fields?

Thanks ahead for any help - I was told by Adobe Support to use these forums, as there is no Phone or Chat support for Livecycle.

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