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Issue with claiming and opening tasks in a group cue and attachments

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Level 2

Jasmin or whoever can answer,

When I both claim and open a task in a group cue I see the number of attachments in the attachment tab but there is no list of attachments for me to see. I see the list of attachments just fine if I claim the task first and then open it from my cue of tasks. Is this a bug or am I doing something wrong?

Thanks for your help,

Brian

0 Replies

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Level 2

This is a bug and it only occurs when you try to open the workitem from the group queue BEFORE claiming it. If you click the 'claim and open this task' button on the card within the group queue, the problem doesn't occur.

Regards,

Julie

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Level 10

Just logout from workspace and try again. It should work. I crossed the same issue bebfore.

Nith