I have created a 17 page PDF form in LiveCycle Es with many dynamic features, such as adding or subtracting more lines to a table. The whole document is about 700KB ( 800 after being partially filled in) in size. I put fillable password protection on it and ran it thru Adobe Extension, checking Basic Fill-in and Final.
Most users are happy with it except two people are having problems saving it to their computer. Both downloaded it from Firefox to their computers, then opened it and began typing. Sometimes they are able to save their work and other times not. One was able to do a Save As and rename it, but that didn't even work for the other. One was getting an error message saying to the effect that the volume for the file was externally altered and cannot be saved.
They are both using Reader 8 or 9 and one has Vista while the other has XP. I have downloaded the form at work and at home and cannot duplicate their problem so I suspect the problem is at their end.
Any ideas of what could be causing this?
