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How the heck does one obtain QuickFixes?

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Level 1

I'm not a regular user of LiveCycle Designer ES2. It came with my CS6 Master Collection, and I think I'd like to play with it. Within moments, I ran into the bug described here. After some searching, I found the page that actually talks about the available QuickFixes, and references an SP2 rollup (I am running ES2 SP2). That page says to "contact support" to obtain QuickFixes, and *that* link asks a couple of irrelevant questions and finally suggests the only available option to "contact support", which is to make a post in a community forum. WTF?

Is there some magic trick to actually talk to Adobe Support to access a QF for a product I paid for, so I can fix an acknowledged bug (plus maybe some others I haven't even run across yet)?

Brad.

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Level 2

Hi Brad

Normally you would get LiveCycle QF's through Enterprise but I don't know what you are supposed to do, when you got the Designer with CS6.


Regards Soren

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Level 2

Hello,

I am also looking at how to do this for Adobe Livecycle Designer ES4 and I am having the same problems as you. The only thing that happens is when you "contact support" it takes you to a community forum.

Can someone please answer how to contact Adobe Support to access a QF for products? As I paid a lot of money for this product it is ridiculous that the links for "support" give you the run around and don't lead anywhere.

Tamara

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Employee

Hello,

To get in touch with Enterprise Support, kindly send an email to entrsupp@adobe.com with details of your issue.

Regards,

Khushwant Singh