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How can I get the mail body of the start point mail


Level 2


I am using 'MailStartPoint' activity to fetch mails using POP3 protocol. It is fetching the mail successfully. Now, how can I read the different parts of mail message such as Subject, Body in variables.

Thank You,

Hali Gerorge.

3 Replies


Level 3

You need to set data types values as below for reading the mail.

  • %BODY%
  • %HEADER%
  • %SENDER%

Check this link for more details - http://help.adobe.com/en_US/livecycle/9.0/workbenchHelp/help.htm?content=001463.html

Also see "Use an e-mail start point" @ http://www.adobe.com/devnet/livecycle/videotraining.html

~ Varun


Level 2

Thank You for your replay,

Actually I am not able to set the data types values as you mensioned, How can I set that?

for variables, I have given the datatype as string, and I have pasted '%BODY%' to one of my input variable, still when a new mail comes, I am not getting the mail body.


Level 6

We had this issue with email formats other than plain text. Can you try the current process with a plain text email?. If this still having issues double check the variables and settings of the process. Please check the attached image for the settings of email process and adminUI of the variables used.


- Raghu.