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Form Data is not visible

Yeerab
Level 1
Level 1

Hello,

We have created a number of forms using LiveCycle ES2, as part of the Adobe X Pro software. The forms worked fine for several years but now when the form is filled out and sent via email for signature, all data in the forms disappears. Data is visible on preview, but it turn in to zeros when the file its open.

The forms are filled out with the Acrobat Reader public version, then they are open for edits with Adobe Reader XI.

If this platform is no longer supported, is there current software I can obtain and use to convert the forms so they work properly, without recreating all of the forms we have developed?

Thank you.

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