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ES4. The option the preview PDF (F5) is greyed out.

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Level 1

I downloaded the trial for ES4 before purchasing it. I am using it with windows 8.1. The option the preview PDF (F5) is greyed out.

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Level 7

Do you have Adobe Acrobat installed? It is required for the preview capabilities.

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Level 1

I have Adobe Acrobat XI Pro and Adobe Reader DC installed.