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ES4: Attempting to start EMC Documentum connector throws error ALC-AAC-0017-000.

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I'm running LiveCycle ES4 SP1 on a Windows 2008 virtual machine. My workflows need to connect to an external Documentum content server (version 7.2), which is also running on a Windows 2008 VM. I understand that the first step is getting the connector services running, but when I attempt that - whether through Workbench or the admin ui - I get the aforementioned error. Research suggests my connector is not configured properly but I can not deduce what the problem might be. Help would be greatly appreciated.

Thank you,

Ryan Gillarde

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