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Error while Opening an attachment in the process.

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Level 1

Hi All,

I am facing an Issue here, I get an task assigned to me either to approve or reject, but when I try to open the attachment in  the request, It tries to opens in the new IE browser, and I get an Error message displyed, as Page cannot open in the new browser.

I also can notice 500 error notice in the browser.

Also,I can able to open attachments of other request comming to my TO Do list, but has a problem with the one mentioned.

Since I am new to workbench server, not sure of the location of Log files and Temp files.

Request  you to let me know the reason of this error and need to fix it too.

Kindly answer my questions at the earliest or suggest with any link.

Thanks,

Satish.

1 Reply

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Level 10

Possibly the attached might got deleted while in transit. Any information from the server log?

Nith