Error "ALC-DSC-801-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolDoesNotExistException" while converting Word To PDF using GeneratePDFService

[shashankm685640]

The below Error occurs while converting Word to PDF using GeneratePDFService(Webservices)

Message

"ALC-DSC-801-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolDoesNotExistException: Pool for service id GeneratePdfService, major version 1 and minor version 1 does not exist"

When I am debugging, i can debug till convertPDF2() and it jumps to catch after there.How to overcome this?

Any help is highly appreciated.

Thanks,

Praveen.

[wasil_z]

Looks like a configuration issue. Please re run the configuration manager. Also test the PDFG conversion in adminui.

-Wasil