Error Code:16004 - Livecycle PDF Generator ES2 > Create PDF

[mpower17]

Livecycles ES2 - 9.0.0.0. GM - SP2

Microsoft Windows Server 2003 - Standard x64 Edition - Service Pack 2

OpenOffice 3.3 - Typical Install

Hi,

When trying AdminUI to convert an MS Word document to PDF I get,

Error Code:16004          
Error Message:

Error message from the primary converter:
ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.

Error message from the fallback converter:
ALC-PDG-010-010-The conversion has timed out.

Open Office is on the server and working fine.

When I try to invoke the PDF Generator in workbench I get,

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

                at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

                at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

                at sun.reflect.GeneratedMethodAccessor755.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.jboss.invocation.Invocation.performCall(Invocation.java:359)

                at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)

                at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)

                at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

                at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

                at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)

                at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)

                at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

                at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)

                at org.jboss.ejb.Container.invoke(Container.java:960)

                at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)

                at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                at $Proxy413.doBMT(Unknown Source)

                at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

                at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:93)

                at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:209)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:66)

                at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

                at com.adobe.workflow.engine.PEUtil.invokeAction(PEUtil.java:886)

                at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.transientInvoke(WorkflowDSCInvoker.java:347)

                at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.invoke(WorkflowDSCInvoker.java:158)

                at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:357)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew(EjbTransactionCMTAdapterBean.java:299)

                at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.jboss.invocation.Invocation.performCall(Invocation.java:359)

                at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)

                at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)

                at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)

                at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:404)

                at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

                at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)

                at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

                at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)

                at org.jboss.ejb.Container.invoke(Container.java:960)

                at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)

                at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                at $Proxy412.doRequiresNew(Unknown Source)

                at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:143)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

                at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:329)

                at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint.java:139)

                at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java:81)

                at sun.reflect.GeneratedMethodAccessor841.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)

                at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)

                at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)

                at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

                at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

                at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

                at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)

                at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)

                at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)

                at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java:43)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

                at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

                at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)

                at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)

                at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

                at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)

                at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)

                at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)

                at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)

                at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)

                at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

                at java.lang.Thread.run(Unknown Source)

Caused by: ALC-PDG-16004-000: com.adobe.livecycle.generatepdf.client.ConversionException:

Error message from the primary converter:

ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.

Error message from the fallback converter:

ALC-PDG-010-010-The conversion has timed out.

                at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:382)

                at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1134)

                at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:384)

                at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:502)

                at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:281)

                at com.adobe.pdfg.GeneratePDFImpl.createPDF2(GeneratePDFImpl.java:204)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

                at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

                at sun.reflect.GeneratedMethodAccessor755.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.jboss.invocation.Invocation.performCall(Invocation.java:359)

                at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)

                at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)

                at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

                at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

                at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)

                at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)

                at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

                at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)

                at org.jboss.ejb.Container.invoke(Container.java:960)

                at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)

                at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                at $Proxy413.doBMT(Unknown Source)

                at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

                at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:93)

                at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:209)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:66)

                at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

                at com.adobe.workflow.engine.PEUtil.invokeAction(PEUtil.java:886)

                at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.transientInvoke(WorkflowDSCInvoker.java:347)

                at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.invoke(WorkflowDSCInvoker.java:158)

                at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:357)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew(EjbTransactionCMTAdapterBean.java:299)

                at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.jboss.invocation.Invocation.performCall(Invocation.java:359)

                at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)

                at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)

                at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)

                at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:404)

                at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

                at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)

                at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

                at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)

                at org.jboss.ejb.Container.invoke(Container.java:960)

                at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)

                at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                at $Proxy412.doRequiresNew(Unknown Source)

                at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:143)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

                at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

                at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

                at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:329)

                at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint.java:139)

                at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java:81)

                at sun.reflect.GeneratedMethodAccessor841.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)

                at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)

                at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)

                at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

                at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

                at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

                at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)

                at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)

                at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)

                at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java:43)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

                at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

                at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)

                at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)

                at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

                at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)

                at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)

                at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)

                at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)

                at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)

                at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

                at java.lang.Thread.run(Unknown Source)

Thanks

Michael

[dandanj2010]

Have you run SRT for the PDFG requirements?

         a. Using command prompt go to : <LC_Install_Dir>\pdfg_srt

         b. Issue the command: SystemReadinessTool .vbs <outputDir>

         c. Review the SRT Report

                i. There should be no Error Messages(even include set Adobe PDF as default printer)

                ii. There should be no Warning Messages related to the Application you plan to test

[mpower17]

Hi Dandjand, thanks, I ran the utility and got no errors.

(however I installed Microsoft office on the server and the convert to PDF function now wortks for MS Office files.)

Livecycles cannot access open office files still.

Open Office is installed on the server and the envirnomental variables are set correctly.

I suspect the problem might be related to running 32-bit version of Open office while Livecycles is using the 64-bit java, but this is beyond me. Maybe someone with experience in this area could cast some light?

Cheers