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Entered form data disappears after entry in Reader 9

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Level 1

A simple form with basic text boxes is created in LiveCycle ES and distributed with Acrobat Pro 9. All users have been upgraded to Acrobat Reader 9. But when the user fills in the form in Reader, the text disappears when they tab or enter into the next field. Check boxes are fine. The user also does not see the data when printing. But, after submission, the data can be seen and printed from Acrobat Pro 9 by the original sender.

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Level 10

This form was not created in LiveCycle. When I try and open it in Designer it tries to convert it to an XFA format. This forum is for XFA issues you may want to post your query to the Acrobat forum instead.

Paul