end users are not able to save interactive pdf form created with designer

[Infusebox]

I am new to using LiveCycle Designer and have created a pdf form but my end users are not able to save edited form. Does this have something to do with whether the form is static or dynamic. If so, I am not exactly sure how to use the restorestate option to convert it back to static. I also tried to enable the "user rights access in adobe reader" under the advance menu and had no luck.

My end users have acrobat reader 9 - do I need them to download anything else, maybe professional.

[Former Community Member]

This has nothing to do with the form and everything to do with Reader Extensions. You use Acrobat Pro to Reader Extend the form not Reader.

Paul

[Infusebox]

Thanks Paul for your reponse

In my Adobe Pro I don't see the option Reader Extend rather I enabled "Enabled Usage Rights in Adobe Reader" amd I figured this was somewhat the same. So if I enabled this option in Adobe Pro already and they are still not able to edit the fillable text slots or save it what other option do I have in figuring this out.

[Former Community Member]

That is the correct option ...make sure that you save out the file from Acrobat with a different name (to ensure you have the correct one). I add an RE to the filename (filenameRE.pdf) that way I know I have the right one.

That should do it.

Paul

[cinvestments_1]

Paul,

Should the RE version take away the drop-down and the save button I've created?  I want the user that only has Reader to be able to use the drop-down, and save button.