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Email Problem

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Level 7

This is ascript I am using on click event to submit a form:

var myDoc = event.target;

var address = "xxx@aaa.com";

var CCAddress = "zzz@aaa.com";

var msgBody = "Hello";

var sub = "Form to Review For ";  

var Sender = (form1.PageA.rawValue);   

event.target.submitForm({cURL:"mailto:"+ address + "?cc=" + CCAddress + "&subject=" + Sender + "&body=" + msgBody,cSubmitAs:"PDF"});

My client use Reader 9 and OutlOok.

They can email the form only to zzz@aaa.com address(CC)

The receipian with email address xxx@aaa.com (To) does not receive the form!

When they send a regular email with the address xxx@aaa.com receipian receives

the email!

when they click the email button and outlook email window opens in the To email field appears:xxx@aaa.com and the CC email field appears: zzz    the rest of the email

address: @aaa.com does not appear, but the receiptian receives the mail!

WHAT CAN BE WRONG?

0 Replies

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Level 10

Sounds like an Outlook related problem.

Maybe Outlook replaces the mail address with the associated name from it's saved contacts.

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Level 7

Hi Radzmar, thank you for your help.

In this case there is any suggestion, any solution.....

There are some Outlook setting that can be change?

Thank you