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Email endpoints and attachments with localized characters

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Level 8
Level 8

Hi all,

Just a short description of my process:

People send emails with pdf's that need to be Reader Extended to an email endpoint (gmail), the process is simple it just picks up the attachment of the email and does the Reader Extension.

However the email endpoint only works if the users do not use characters like the danish special characters like æ, ø and å in the file name of the attachment in the mail. When they use these characters in the file name, the attachment is never picked up and thereby never stored in the input variable for the process.

Can anyone help me out here - the restriction in the filenames is not a solution.


Thanks in advance

Sincerely

Kim

1 Reply

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Former Community Member

Sounds like a bug ....I would report it to support.

Paul