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Email Button not working with Eudora

Jodi1725
Level 4
Level 4

Hello!

I have created a form in LiveCycle using an button that has Java on it to send an email.  I believe it is Choice #4 on Paul's list of email options.   When users with Eudora try to use the form it does nothing.  The form will not send or anything.  No error message either.  Any idea what the problem is?

Thanks!

Jodi

2 Replies
BarlaeDC
Level 5
Level 5

Hi,

Normally the mail button only fails if you do not have a MAPI enabled mail client installed on the machine, is it possible that Eudora needs to have this switched on?

the other option would be to change the button to be an html submit button and use the mailto: URL reference and see if that creates a email message.

for example: mailto:someone@example.com

( this may display a dialog about opening a URL)

Hope this helps

Malcolm

Jodi1725
Level 4
Level 4

This is what I am using on the button

//Create a variable to hold the document object

var oDoc = event.target;

oDoc.mailDoc({

bUI: true,

cTo: "fninquiry@uillinois.edu",

cSubject: Campus.rawValue + " - Voucher Payment Request - " + Name.rawValue,

cMsg: "If you have any questions please contact Emily Lange"

});

What would I have to change to make it HTML? 

You also suggested that MAPI needs to be switched on.  Is this something that the user can do?  Or is this a global variable?

Thanks!

jodi