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Email button not working anymore.

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Level 1

We have a form that our users have been using for the past 2 years with no problems until now. You fill out the pdf and click on the email button and it just hangs. Ever since we updated to Adobe Reader 9.2 this issue began. For users with earlier versions of Adobe Reader they don't get this problem.

How can i correct this? I heard that Adobe Reader 9.2 blocks the email button from working. Is this correct.

For was created with Adobe LiveCycle Designer

Exported as a static pdf

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