ecot First Direct

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clairewilsonlost

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clairewilsonlost

clairewilsonlost

30-03-2021

Hi - I have to submit an ECOT document to a mortgage lender . It just won't open. I have the latest version of Acrobat Reader but I just keep getting the following - where am I going wrong?

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader.

For information on how to install Adobe Reader and configure your viewing environment please
see http://www.adobe.com/go/pdf_forms_configure

Accepted Solutions (1)

Accepted Solutions (1)

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Kosta_Prokopiu1

Employee

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Kosta_Prokopiu1

Employee

Kosta_Prokopiu1
Employee

30-03-2021

ok, I can open the file when I download it first. The current browsers such as Chrome etc are not able to display so called XFA based PDF forms. You must have the Adobe Reader software installed on your PC, download the PDF and open it from your harddrive. Then you can fill it out.

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