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dynamic pdf created in adobe 8 not working in Adobe reader 9

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Former Community Member

Hi ,

I designed dynamic pdf using Adobe 8 livecylce.
I am able to generate the dynamic pdf with values filled in from the database in Adobe 8 reader,standard and professional versions.
I recently installed Adobe 9 reader and when I try to generate the dynamic pdf , the pdf if generated but the values of the fields comes as null.
Is dynamic pdfs created in 8 not compatable with adobe 9 reader? Do I need to redesign the documents in 9 again ?
Please let me know, I designed a lot of pdf documents using 8 livecycle under the assumption that it is going to work in future versions.

Thanks,
Vidya

2 Replies

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Level 6

I have designed many templates in LC 8 and in our environment users have loaded Reader 7, 8 and 9 never had any issue like you had. I suspect some thing with user rights extensions. I am interested in your solution please post when ever you over come this issue.

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Former Community Member

Hi,

I figured our there was a setting to enable/disable  Javascript which caused this issue.

I was using javascript in the LC 8 for manipulations in the dynamic pdfs.

I enabled the javascript and now it is working fine.

Thanks,

Vidya