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Duplicate emails_Please help!

mmgiath
Level 7
Level 7

Hi all,

I am using the same form for long time without any problems!

From the time we upgrade from windows XP to Windows 7 Pro,

we’ve had a few people send duplicate forms, as they say when they click “email form” it doesn’t do anything.. only to find out it’s sent multiple emails . 

when they  went to the sent items in  outlook found that the form had been sent 4 times!

The above problem does not happens to all users!!

Here is the script I use for an email button:

if(Init.Ex1ValidFields())

var myDoc = event.target;    

var address = "xxx@xxx.org";

var sub = "Staffing Requisition - ";    

var Sender =(form1.Page1.Section_A.EmployeeInfo.Row1.PositionTitle.rawValue+" - "+(form1.Page2.New_P2.C_E.HiringManagerNameB.rawValue||form1.Page1.SectionC.C_B.HiringManagerName.rawValue)+" - "+ (form1.Page2.New_P2.C_E.HiringManDate.formattedValue|| form1.Page1.SectionC.C_B.HiringManDate.formattedValue));    

var msgBody = "See my staffing Requisition Form attached.\n\nThank You!";

  1. myDoc.mailDoc({ bUI: false,        

cTo: address,

cSubject: sub + Sender,        

cMsg: msgBody + "\n\nRegards\n",        

cSubmitAs: "PDF"});

1 Reply
dc1950
Level 1
Level 1

I've run into a similar problem. I'm not sure if this is the saame as the one posed by mmgiath. In my case, I send a photo via email (Outlook 2010 client) but after hitting "Send" a copy of the email does not get deposited into the Sent Items folder of the client. I've taken to blind cc'ing myself to insure that the email was sent because otherwise there is no confirmation in the client.