Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Does "inactive" presence work in Reader x?

Avatar

Level 3

I have a four page form developed in Designer.  The last two pages are not visible unless a box is checked.  If the last two pages are needed however, there are mandatory fields that must be filled out.  It is my understanding that making the last two pages "inactive" as opposed to invisible will disable any calculations, including mandatory fields.

When someone attempts to fill out this form (using Reader x), and they do not check the box (so the last two pages stay inactive) and then hit the submit button to email the form in .pdf format, they get an error message that the mandatory fields have not been filled in.  I do not get this message when I fill out the form in Acrobat 9.

I am having a hard time finding any help on the inactive presence.  Hope you can shed some light on this.  Thanks.

0 Replies

Avatar

Level 10

Which version are they using .....older versions did not have the inactive presence available.

Paul

Avatar

Level 3

Form users are working in Reader x (ten).  I was getting a different error message when they were using the older version of reader, so I had them update.  Now, when they hit the submit button, users are getting a message that all mandatory fields have not been filled out.  The user should not get this message if the subform with the mandatory field is still inactive.  Any solutions?