Does not work SIngle-Sign-On use kerberos via MS Active Directory.



Dear Specialists,

Our customer are using LC Rights Management ES4 wtih SP1.

We configured enable single-sign-on use kerberos/Ms Active Directory.

Over 4000 recipients works well with single-sign-on.
But  a one user only can not work single-sign-on.

Cutomer's engineer said "Active Directory Server has no error report".

Why does not work SSO for a one user ?

Do you have answer for this problem.  please help me.

Best regards,


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