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Display issue with LiveCycle Designer ES4 for cropped PDF in WIN7


Level 1


I am having issue displaying the cropped PDF file in the LiveCycle Designer ES4. The PDF files are cropped 3 inches from bottom using Adobe Acrobat 8 Professional. It used to display properly when we have a WinXP machine but once we moved to a Win7 machine, it cannot display the top part of the PDF anymore. Can anyone help on how to fix the display issue? Thanks.



Adobe LiveCycle Designer ES4 V11.0.0.2013.0303.1.892433

Adobe Acrobat 8.0.0


Win 7, LiveCycle Designer does not display properly


Win XP, LiveCycle Designer used to display properly


0 Replies


Level 3

Hi Kenny,

Acrobat 8 is not supported with LiveCycle ES4.

Update the Acrobat version and test again.

-Varun Nohria


Level 1

Thanks vNohria.

I am having same issue with Adobe Acrobat 9. The Acrobat 9 cropped file is displaying properly under WinXP but have the same issue as above in Win7. This issue seems uncommon as I tried to look for similar issue  and couldn't find any.

P.S. It's only the Design View in Win7 that has the issue, I can still see the file fine with Preview PDF in both enviornment.

Design View:


Preview PDF: