Digital Signatures

[Former Community Member]

Hi,

I have created the attached timesheet and am wanting my staff to fill it out and sign it electronically to save on printing and paper costs. I have Adobe Acrobat 9 Pro and the signature field works for me in PDF format perfectly. Unfortunately, when I try it on another employee's computer using Adobe Reader 9.0 it will not work. My employees will always be using Reader 9.0 to complete the form.

I have tried troubleshooting and I can't seem to find the solution as Reader suggests that it should be working fine. Is there something that needs to be done in Livecycle designer in order to enable staff to digitally sign the document in Reader?

Thanks,

Kate

[Former Community Member · Accepted solution]

The form will need to be "Reader Extended" to enable the digital signature capability in Reader.  This can be done using LiveCycle Reader Extensions ES (server product) or Acrobat Proessional (from the Advanced menu, select 'Extend Features in Adobe Reader"

Regards

Steve

[Former Community Member]

Thanks Steve - much appreciated!