Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Digital signatures open cancelled error:


Level 5

i have a digital signature field on form.

Code written in presign event to check for mandatory fields. If failed, popsup a  message to fill required fields and used the code xfa.event.cancelaction = 1 to cancel signing the document.

This works fine till here.

Once user fills the fields and come to signature field to sign it, we see a error called 'Sign cancelled". I see this message if form needs to be opened in adobe workspace. for standalone forms in adobe reader, they seem to work fine. I'm using LC 8.2.

Any help on this is highly appreciated.



3 Replies


Level 5


  I think I just got an answer myself. I see the problem coming on reader version 10.0. If I try the same form on version 10.1, it works fine. It could be a Reader issue. Thanks for taking time to go through my query.

Any suggestions to overcome this problem in version 10.0 are highly welcome.



Level 5

I couldn't get that cancellation event to work in livecycle.

xfa.event.cancelaction = 1

The code xfa.event.cancelaction = 1

still allowed the signature box (FIGURE 1) to come up. Any ideas how to cancel this pop up signature box if a field does not have required data?

Signature Box.JPG



Level 5

This must be the "Answer your own" thread.

The correct code is for a true statement:

xfa.event.cancelAction = 1;