I have been successful in installing and using the English version of ES4, but cannot install the French version. I paid for both of these versions. Each time I try to install the French version, I get the following message:
"Designer was unable to locate critical application files. Please shut down Designer and run the installation program ( found under 'Add/Remove Programs' in the Control Panel). Choose to 'Repair' the installation in order to restore the missing files". Where can I get these 'missing files"?
I have done this several times and it still isn't working. I need the French version asap