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custom process not opening anymore

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Level 6

Hello,

Suddently while working (designing) with Livecycle Process, my process sent an error an error and deactivated itself. Now, when I try to open it I get this error:

Unable to create this part due to an internal error. Reason for the failure: An exception was thrown during initialization

java.lang.NullPointerException
at com.adobe.workflow.template.document.DefaultPoolTemplate.createPool(DefaultPoolTemplate.java:244)
at com.adobe.workflow.template.document.DefaultPoolTemplate.<init>(DefaultPoolTemplate.java:110)

Is there any way to recover the process? The process is also not listed in the process list in adminui.

Thank you

1 Reply

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Level 10

Can you try to create a new version of your process from the corrupted version and see it that fixes it.

Jasmin